Why is the IMValidationException being thrown when calling ClientLib API iqUserRequest.updateUser? (Doc ID 2238872.1)

Last updated on FEBRUARY 28, 2017

Applies to:

Oracle Knowledge - Version 8.6 and later
Information in this document applies to any platform.

Goal

On : 8.6 version, Integrations (iConnect and APIs)

The following ClientLib API is being called that is throwing the below exception when updating users. Why is this exception being thrown? What factors would cause this exception?
    updatedUserITO = iqUserRequest.updateUser(userITO); 

EXCEPTION
---------------------------------------------------------------------------------------------------------------------------- 
IQServiceProcessor. processRequest [UserService] method [updateUser]
Instance of IQServiceManager created on the server!
390006661 [http-bio-11110-exec-11] ERROR com.inquira.im.util.AbstractEOSaver - Error occured while UPDATING User
com.inquira.im.exceptions.IMValidationException: Update user validation failed
  at com.inquira.im.ito.impl.saver.CustomUserSaver.preValidation(CustomUserSaver.java:381)
  at com.inquira.im.ito.impl.saver.CustomUserSaver.saveUserITO(CustomUserSaver.java:90)
  at com.inquira.im.ito.impl.saver.CustomUserSaver.updateUserITO(CustomUserSaver.java:285)
  at com.inquira.im.services.impl.AbstractUserServiceHelper.updateUser(AbstractUserServiceHelper.java:413)
  at com.inquira.im.services.impl.AbstractUserService._updateUser(AbstractUserService.java:1164)

  
 

Solution

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