Demantra 12.2.6 Local Application Install Failing While Installing On 32-bit Windows Laptop

(Doc ID 2238884.1)

Last updated on DECEMBER 18, 2017

Applies to:

Oracle Demantra Demand Management - Version 12.2.6 and later
Information in this document applies to any platform.


Using Oracle Demantra Demand Management / Installation
When attempting to perform installation of the Demantra Local Application on a win32 laptop,
an error window is popped up with a title
containing the following error message:

"The version of this file not compatible with the version of Windows you're
running . Check your computer's system information to see whether you need an
x86 (32-bit) or x64( 64-bit) version of program, and then contact the software

-- Steps To Reproduce:

Customer states the issue can be reproduced at will at customer site with the following steps:
1. Attempt installation of the Demantra Local Application from the Demantra Web App on a win32 laptop.

2. Observe the noted error.


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