Demantra 12.2.6 Local Application Install Failing While Installing On 32-bit Windows Laptop (Doc ID 2238884.1)

Last updated on FEBRUARY 28, 2017

Applies to:

Oracle Demantra Demand Management - Version 12.2.6 to 12.2.6.1 [Release 12.2]
Information in this document applies to any platform.

Symptoms

Using Oracle Demantra Demand Management / Installation
On 12.2.6.1,
When attempting to perform installation of the Demantra Local Application on a win32 laptop,
an error window is popped up with a title
"D:\Users\(USERNAME)\Downloads\jre-8u101-windows.exe
containing the following error message:

ERROR
-----------------------
"The version of this file not compatible with the version of Windows you're
running . Check your computer's system information to see whether you need an
x86 (32-bit) or x64( 64-bit) version of program, and then contact the software
publisher."

-- Steps To Reproduce:

Customer states the issue can be reproduced at will at customer site with the following steps:
1. Attempt installation of the Demantra Local Application from the 12.2.6.1 Demantra Web App on a win32 laptop.

2. Observe the noted error.

Cause

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