Demantra 12.2.6 Local Application Install Failing While Installing On 32-bit Windows Laptop
(Doc ID 2238884.1)
Last updated on DECEMBER 18, 2017
Applies to:Oracle Demantra Demand Management - Version 12.2.6 and later
Information in this document applies to any platform.
Using Oracle Demantra Demand Management / Installation
When attempting to perform installation of the Demantra Local Application on a win32 laptop,
an error window is popped up with a title
containing the following error message:
"The version of this file not compatible with the version of Windows you're
running . Check your computer's system information to see whether you need an
x86 (32-bit) or x64( 64-bit) version of program, and then contact the software
-- Steps To Reproduce:
Customer states the issue can be reproduced at will at customer site with the following steps:
1. Attempt installation of the Demantra Local Application from the 22.214.171.124 Demantra Web App on a win32 laptop.
2. Observe the noted error.
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