Error While Downloading Attachemnts (Doc ID 2238958.1)

Last updated on MARCH 06, 2017

Applies to:

Oracle Knowledge - Version 8.6 and later
Information in this document applies to any platform.

Symptoms

On : 8.6 version, Information Manager Console

ACTUAL BEHAVIOR
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When accessing content through IM or IC with attachments, users are getting a 404 error when clicking to download. Images of content are not visible either.

EXPECTED BEHAVIOR
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Should be able to click on attachments and download files.


Cause

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