Comment Screen Result Table Columns Not Displaying Correctly (Doc ID 2239034.1)

Last updated on FEBRUARY 28, 2017

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.0 and later
Information in this document applies to any platform.

Symptoms

On :  10.2.0.23 version, Comments

Actual Behavior  
Intermittently, when adding a comment or viewing an existing comment, there appear to be more columns than enabled, and text is illegible.

Expected Behavior
Comment should consistently display columns and text.

Steps to Reproduce
The issue can be reproduced at will with the following steps:
1. Add or Update a comment to a Policy

Business Impact
The issue has the following business impact:
Due to this issue, users cannot view policy comments.

Changes

 

Cause

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