Endeca Browser Does Not Return Correct Results When Unicode "Line Terminator" Characters Are Present in Dimensions or Records (Doc ID 2239048.1)

Last updated on MARCH 06, 2017

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.1 to 11.2 [Release 11.x]
Information in this document applies to any platform.

Symptoms

Some records are not returned in the Endeca Browser of Experience Manager when searching or navigating for them.  In these cases, a search or navigation is taken and either the results do not get refined, or, 0 results are returned.  Note, for search use-cases, the same search would return results in the web application or Endeca JSP reference application.

By "tailing" the Dgraph request log when these symptoms occur, it is possible to obtain the query sent by the Endeca Browser and confirm that the query is actually returning records.  For example, if the following query was related to the Endeca Browser, its possible to see in the Dgraph request log entry that the query returned 4992 records, even though those records don't get displayed in the Endeca Browser:

1488834520805 localhost - 4 552363 84.82 69.79 200 4992 0 2 /graph?node=101022&merchrulefilter=endeca.internal.nonexistent&groupby=product.code&offset=0&nbins=100&allbins=1&autophrase=1&autophrasedwim=1&irversion=652

 

Cause

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