Unexpected Error When Moving from "Edit Selection" to "View And Save"
Last updated on MARCH 06, 2017
Applies to:Oracle Health Insurance Enterprise Policy Administration - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
On : 126.96.36.199.0 version
Sometimes when moving from 'Edit selection' to 'View and Save' in 'New policy' an unexpected error occurs:
'Unexpected error occured: Incident POL-U-#7241-20170215_152653 created and the trace file is located at /ohi/dev/policies/logs/logback/trace/trace-POL-U-#7241-20170215_152653.log'
When this happens the application is frozen and all information entered for the new policy is lost. The user needs to restart the application and reenter the information.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms