Event Code: "AAMCD-1804-7 ; Message: TCArcturusAssignMgr.ConfirmDeleteUsers: PRPFOLIO and/or USERPROJ deletes failed" When Attempting to Delete a User (Doc ID 2239634.1)

Last updated on MARCH 09, 2017

Applies to:

Primavera P6 Professional Project Management - Version 15.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to delete a user, the following event code occurs:

EVENT CODE
AAMCD-1804-7
Message: TCArcturusAssignMgr.ConfirmDeleteUsers: PRPFOLIO and/or USERPROJ deletes failed

STEPS

The issue can be reproduced at will with the following steps:
1. Login to P6 Professional as super user (admin).
2. Go to Admin --> Users.
3. Attempt to delete one of the listed users,
4. Error is displayed.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, certain user accounts cannot be deleted.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms