Discount Not Applied On Cancelled PRORATE_FULL Arrear Product (Doc ID 2239816.1)

Last updated on MARCH 10, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management, 7.5.0.7.0 version, Rating,

Discount is not applied on cancelled PRORATE_FULL arrear product.

ACTUAL BEHAVIOR
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Product is charged 10 EUR, no discount exists

EXPECTED BEHAVIOR
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Product is charged 10 EUR after cancellation, -50% discount is applied on the full charge.

STEPS
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The issue can be reproduced at will with the following steps:

1. Create cycle arrear product with 10 Eur charge , set prorate LAST to 701
2. Create cycle arrear discount with -50%
3. Create an account and purchase above product and discount
4. Move pvt 1 month ahead and run bill
5. Cancel the product post billing on the same day

After cancellation, product charge will be applied without discount.

Cause

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