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Claim Transaction Response is Truncated (Doc ID 2240001.1)

Last updated on MARCH 22, 2017

Applies to:

Oracle Health Insurance Claims Adjudication - Version 2.14.2 and later
Information in this document applies to any platform.

Symptoms

On :  2.14.2 version, Processing

 
A claim in production environment continually has the Claim Transaction Response being truncated.

ERROR
-----------------------
CCOUT Mediator Failed in ohiClaimsTransactionInvoker with the following message: org.xxxx.common.mediator.exception.xxxxMediatorSystemException: Failed to execute step 'ohiClaimsTransactionInvoker'
Reference Code, Guid
170209M25P30, 38e527c3b81c47bd9670706538f295cf


The issue can be reproduced at will with the following steps:
Send in affected claim in the normal way

Because of this issue, the claim cannot be processed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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