Update All Shells Job Finishes, but Only a Few Shells Are Updated (Doc ID 2240687.1)

Last updated on APRIL 12, 2017

Applies to:

Primavera Unifier - Version 9.7 and later
Primavera Unifier Cloud Service - Version 9.7 and later
Information in this document applies to any platform.

Symptoms

A few Shell Templates have been created which have multiple Groups and Users.

When Update Shells > All Shells is triggered the job finishes, but only a few shells are updated.

When Update Shells > History is checked we found some error messages against particular users/groups, however when the job is triggered against the user/group that failed the job finishes successfully.

The below error can be found in the logs:

Exception while pushing the users to all the projects in batch=7 ORA-04036: PGA memory used by the instance exceeds PGA_AGGREGATE_LIMIT'

Cause

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