Login Screen Hangs at 'Loading Data' Then Disappears When Attempting to Log Into P6 Professional (Doc ID 2240896.1)

Last updated on MARCH 17, 2017

Applies to:

Primavera P6 Professional Project Management - Version 6.2.4.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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After login, P6 Professional hangs on "Loading Data" for a long period of time, shows splash screen and then disappears.

EXPECTED BEHAVIOR
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Loading Data to complete, login to P6

STEPS TO DUPLICATE
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The issue can be reproduced at will with the following steps:
1. Launch P6 Professional
2. Login
3. See "Loading Data" for long time, then a flash of the P6 splash screen and it disappears with no login.

Cause

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