Login Screen Hangs at 'Loading Data' Then Disappears When Attempting to Log into P6 Professional
(Doc ID 2240896.1)
Last updated on APRIL 01, 2024
Applies to:
Primavera P6 Professional Project Management - Version 6.2.4.0 and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
After login, P6 Professional hangs on "Loading Data" for a long period of time, the splash screen displays and then disappears.
EXPECTED BEHAVIOR
The application should complete the data loading process and open the application window.
The issue can be reproduced at will with the following steps:
- Launch P6 Professional and login.
- Observe the reported behavior.
Cause
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