Batches are not starting up due to NullPointerException thrown from Statistics Helper (Doc ID 2240992.1)

Last updated on JUNE 06, 2017

Applies to:

Oracle Real-Time Scheduler - Version 2.1.0.5 and later
Oracle Utilities Mobile Workforce Management - Version 2.1.0.5 and later
Information in this document applies to any platform.

Symptoms

MWM batch jobs are not restarting.

The following error was observed in the logs:

- 201X-03-06 07:32:31,221 [SchedulerDaemon] ERROR
(support.batch.TimerBatchJobSchedulerIteration) Unable to determine status of last run for timer batch job 'M1-ATMTR' because no BatchJobQueue instance
exists for last run BatchRun_Id(batchControlId: [M1-ATMTR], batchNumber: 623538, batchRerunNumber: 0); will schedule new run
- 2017-03-06 07:32:31,550 [SchedulerDaemon] ERROR (support.context.SessionExecutable) Caught exception from SessionExecutable.execute() java.lang.NullPointerException
 at com.splwg.base.domain.batch.batchRun.StatisticsHelper_Impl.accumulateStatisticsFrom(StatisticsHelper_Impl.java:116)
 at com.splwg.base.domain.batch.batchRun.StatisticsHelper_Impl__.CGLIB$accumulateStatisticsFrom$5(<generated>)
 at com.splwg.base.domain.batch.batchRun.StatisticsHelper_Impl__$$FastClassByCGLIB$$2c4dbeee.invoke(<generated>)

Cause

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