AutoSignal Is Not Working As expected. (Doc ID 2241181.1)

Last updated on MARCH 16, 2017

Applies to:

Oracle Argus Safety - Version 7.0.3 and later
Information in this document applies to any platform.

Symptoms

On Applications Oracle Argus Safety Version : 7.0.3

After creating an AutoSignal in one of the enterprises of a Multi-Tenant environment.
Create a case in the same enterprise which matched the AC of the autosignal and notice no e-mail is sent despite all required services being up and running (e.g. General Email AG service)


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms