Wrong Screen Displayed During Pricing Selection of Not On File Item (Doc ID 2241335.1)

Last updated on MARCH 07, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

Item Not Found screen incorrectly displayed when esc/undo is clicked or buttons with sub menus are clicked.

Steps to Reproduce:

1. Key in a Not On file Item for e.g. 100078402.
2. Press Esc/Undo on Item Not Found screen.
3. On Sell Item screen click on 'Pricing/F8' or any button with a sub menu.
4. Click on the Sell Item work space area or click on Pricing/F8 again or click on Undo/Esc
5. Note Item Not Found screen is displayed instead of Sell Item screen.

Changes

 

Cause

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