My Oracle Support Banner

Complex Deal Invoice Generating Debit Memo, but It Is Unexpectedly Auto Approved (Doc ID 2241498.1)

Last updated on MARCH 02, 2019

Applies to:

Oracle Retail Invoice Matching - Version 15.0 and later
Information in this document applies to any platform.

Symptoms

Complex deal invoice create debit memo, but it is auto approved unexpectedly.


Steps to Reproduce:
1. Create a complex deal which the bill back method is 'Debit Note' and the Invoice_Processing_Logic = MP (Manual Positive values only)
2. After create PO and receiving, generate the deal income.
3. Run the batch to send the deal information to staging tables and upload to ReIM.

The debit memo is generated, and auto approved in ReIM. It should be created in ReIM, and need manual approval.


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.