Running Roles And Privilege Summary Report Generates Error

(Doc ID 2241591.1)

Last updated on MARCH 13, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.5.0 version, Standard reports

When attempting to run Roles and Privilege Summary Report,
the following error occurs.

ERROR
-----------------------
ERROR: An unexpected error occurred during report output generation. Please contact your Agile Administrator

 

SERVER LOG
-----------------------
Node XXXX does not exist in the cache. It may have been deleted already.
com.agile.admin.client.value.AdminException: Node XXXX does not exist in the cache. It may have been deleted already.
at com.agile.admin.server.ADictionary.getNodeByID(ADictionary.java:224)
at com.agile.report.server.ExternalDelegate.getAllPrivilegesForRole(ExternalDelegate.java:1077)
at com.agile.report.server.admin.SubclassInUse.setAllBySubClassId(SubclassInUse.java:725)
at com.agile.report.server.admin.SubclassInUse.processData(SubclassInUse.java:523)
at com.agile.report.server.admin.AdminReport.processData(AdminReport.java:170)
at com.agile.report.server.admin.AdminReport.fetch(AdminReport.java:117)
at com.agile.report.server.scheduler.ReportExecMgr.getData(ReportExecMgr.java:227)
at com.agile.report.server.ReportFacadeSessionBean.getData(ReportFacadeSessionBean.java:92)
at com.agile.report.server.ReportFacadeSessionBean.genData(ReportFacadeSessionBean.java:153)
at com.agile.report.server.ReportFacadeSessionBean_gjqzbz_EOImpl.__WL_invoke(Unknown Source)
at weblogic.ejb.container.internal.SessionRemoteMethodInvoker.invoke(SessionRemoteMethodInvoker.java:34)
at com.agile.report.server.ReportFacadeSessionBean_gjqzbz_EOImpl.genData(Unknown Source)
at com.agile.ipa.pc.CMReport.genData(CMReport.java:573)
at com.agile.ui.pcm.report.ReportHandler.exportAdminData(ReportHandler.java:718)
at sun.reflect.GeneratedMethodAccessor1667.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.agile.ui.web.action.ActionServlet.invokeMethod(ActionServlet.java:1073)

 



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Logon Agile Web Client as administrator
2. Click Report - Standard Report - Roles and Privilege Summary Report
3. Click Execute, error "ERROR: An unexpected error occurred during report output generation. Please contact your Agile Administrator" shows in report file.

Cause

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