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RPAS Fusion Client: Web Browser Is Timing Out and Kicking Users Out of Session (Doc ID 2242285.1)

Last updated on MARCH 13, 2018

Applies to:

Oracle Retail Predictive Application Server - Version 14.1.3 and later
Information in this document applies to any platform.

Symptoms

Despite having configured the RPAS Fusion Client to only timeout after 2 hours, users are being kicked out of the application in 15 minutes with the following message:

 

 

Why is this happening?

 

Changes

 

Cause

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