Case file is not created when Outgoing Folder is set to a shared folder
(Doc ID 2242520.1)
Last updated on DECEMBER 16, 2024
Applies to:
Oracle Life Sciences Argus Safety Japan - Version 7.0.2 and laterInformation in this document applies to any platform.
Symptoms
On : 7.0.2 version, AG Services
ACTUAL BEHAVIOR
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Case file is not created when outgoing folder is set to a shared folder in ESM Mapping tool.
EXPECTED BEHAVIOR
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Case file should be created in the outgoing folder.
STEPS
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The issue can be reproduced at will with the following steps:
1. Enter a shared folder path in the Outgoing Folder field in the reporting agency settings in ESM Mapping tool (Example: \\<MACHINE NAME>\OUT\)
2. Generate a report from the application.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |