Why is WebLogic Server Not Running Fixed Code From the Demantra Web Patch I Installed? (Doc ID 2242870.1)

Last updated on JUNE 30, 2017

Applies to:

Oracle Demantra Demand Management - Version 7.3.1 and later
Information in this document applies to any platform.

Goal

 I have applied a Demantra Web patch to my Demantra Windows Installation Host
and confirmed that the patch's SP number is reported in the Demantra VERSION_DETAILS_HISTORY table.

When I open a worksheet and check the version via the Help / About menu,
why do I not see the version information from my patch being reported?

For example,

Patch 23059980 - 12.2.5 USER BM
(SP=12250209 AppServer=4742) (CA-S) WEB,DB,PB Branch_V122511_Release BUILD DATE=03-JAN-2017
has been applied to the Demantra Windows Installation Host.

While Connected to the Demantra schema,

Even though SP=12250209 is reported here,
Help / About reports
12.2.5.1 Build 136 (3825)
which represents the unpatched 12.2.5.1 release.

If the Demantra appserver is was running the code from the web patch,
Help / About would report
12.2.5.1 (12250209) (4742)

Why is there a difference?

Solution

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