Autovue Shows "Page can not be loaded" For MicroSoft Office Word 2003 File Format
(Doc ID 2243106.1)
Last updated on AUGUST 06, 2020
Applies to:Oracle AutoVue 3D Professional Advanced - Version 21.0.0 and later
Information in this document applies to any platform.
When view a office word 2003 file (*.doc), Autovue failed to open it and displays following error message:
Page can not be loaded
The issue can be reproduced at will with the following steps:
1. Log into Agile web client or Java client
2. Upload a *.doc file to attachment tab of any object
3. Choose the *.doc file, click view icon to start Autovue to load the file
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