Timesheet Submit And Approve Is Not Functioning For Many Users - Instantis EnterpriseTrack (Doc ID 2243345.1)

Last updated on MARCH 16, 2017

Applies to:

Instantis EnterpriseTrack - Version 16.1.3.0 and later
Instantis EnterpriseTrack Cloud Service - Version 16.1.3.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Actions with Timesheets are being delayed, and in some cases not processing. Actions include: Approve and Submit and Reopen. At this time no other actions have been reported as having issues.

EXPECTED BEHAVIOR
-----------------------
Timesheet Actions to process without delay and denial.

Changes

 Creation of a project with an activity with several hundred timesheet users assigned to the activity.  Many of the users recording hours against the one activity.

Cause

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