Demantra Workflow EBS Full Download Program Errors ''Program internal error:'' (Doc ID 2243377.1)

Last updated on MARCH 13, 2017

Applies to:

Oracle Demantra Advanced Forecasting and Demand Modeling - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, AFDM-Gen

Demantra workflow EBS full download program completes in error

xxc custom app: Version : 12.2

Copyright (c) 1998, 2013, Oracle and/or its affiliates. All rights reserved.

XXC06823A: Demantra Workflow Request [XXC06823]
+---------------------------------------------------------------------------+

Current system time is 20-FEB-2017 10:32:00

+---------------------------------------------------------------------------+

**Starts**20-FEB-2017 10:32:00
**Ends**20-FEB-2017 10:32:20
Failure in Process Execution-Process ID: 785300
Schema ID: 1856
Schema name: ''EBS Full Download''
Step ID: ''PurgeHistoryData''
Step name: ''PurgeHistoryData''

Error description ''Program internal error:''
+---------------------------------------------------------------------------+
Start of log messages from FND_FILE
+---------------------------------------------------------------------------+
Start Automate Demantra workflow procedure
 Calling the workflow start_wf_schema for schema_name EBS Full Download and user sop
l_chr_sql SELECT utl_http.request('http://xxxxxxxx.com:8080/demantra/WorkflowServer?action=run_proc&user=sop&password=F73515DF860E10346955BC05B2C05F3E5D0B1C26&schema=EBS%20Full%20Download&sync=no') FROM dual
Process Id=> 785300
02/20/2017 10:32:00 Waiting -1
02/20/2017 10:32:00 Before -1
02/20/2017 10:32:05 After -1
02/20/2017 10:32:05 Waiting -2
02/20/2017 10:32:05 Before -2
02/20/2017 10:32:10 After -2
02/20/2017 10:32:10 Waiting -3
02/20/2017 10:32:10 Before -3
02/20/2017 10:32:15 After -3
02/20/2017 10:32:15 Waiting -4
02/20/2017 10:32:15 Before -4
02/20/2017 10:32:20 After -4
02/20/2017 10:32:20 Waiting -5
02/20/2017 10:32:20 Before -5
02/20/2017 10:32:20 After -5
+---------------------------------------------------------------------------+
End of log messages from FND_FILE
+---------------------------------------------------------------------------+


+---------------------------------------------------------------------------+
No completion options were requested.

Output file size:
0

+---------





STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to VCP
2. Run EBS Full Download

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot  load data

Cause

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