Incorrect Splitting Of Discount On Return Of Measured Item In ORPOS
(Doc ID 2244009.1)
Last updated on MARCH 10, 2019
Applies to:
Oracle Retail Point-of-Service - Version 13.4 and laterInformation in this document applies to any platform.
Symptoms
In Oracle Retail Point of Service (ORPOS) , discount is split incorrectly between items when the return transaction contains measured items.
Step to Reproduce :
1. Sell a measured quantity with quantity 600.
2. Apply 10% transaction discount.
3. Complete the transaction
4. Return all the item from sale transaction.
You will see incorrect distribution of discounts as in the screen shot below :
__________________________________________
1/31/17 12:28 AM
Trans.: 0433 Store: 04241
Reg.: 129 Till: 129
Cashier: Applicatio Sales: Applicatio
SALE
Barcode 04241129043320160927
__________________________________________
<ItemDescription> 135.00 T
<ItemNo> 600 @ 0.25
Trans Discount 10.00% (15.00)
Saturday Morning Special
Total Discount (15.00)
Subtotal 135.00
Total Sales Tax 11.14
Total 146.14
Cash 146.14
Total Tender 146.14
Change Due 0.00
Number of Items Sold: 600
YOU SAVED $15.00
Customer Copy
__________________________________________
1/31/17 12:36 AM
Trans.: 0434 Store: 04241
Reg.: 129 Till: 129
Cashier: Applicatio Sales: Applicatio
RETURN
Barcode 04241129043420160927
__________________________________________
<ItemDescription> (134.78) T
<ItemNo> 586 @ 0.25
Item Discount Amt. 0.02
Saturday Morning Special
Orig. Receipt: 04241129043320160927
9/27/16
<ItemDescription> 0.00 T
<ItemNo> 1 @ 0.25
Item Discount Amt. 0.25
Orig. Receipt: 04241129043320160927
9/27/16
<ItemDescription> 0.00 T
<ItemNo> 1 @ 0.25
Item Discount Amt. 0.25
Orig. Receipt: 04241129043320160927
9/27/16
<ItemDescription> 0.00 T
<ItemNo> 1 @ 0.25
Item Discount Amt. 0.25
Orig. Receipt: 04241129043320160927
9/27/16
<ItemDescription> 0.00 T
<ItemNo> 1 @ 0.25
Item Discount Amt. 0.25
Orig. Receipt: 04241129043320160927
9/27/16
<ItemDescription> 0.00 T
<ItemNo> 1 @ 0.25
Item Discount Amt. 0.25
Orig. Receipt: 04241129043320160927
9/27/16
<ItemDescription> 0.00 T
<ItemNo> 1 @ 0.25
Item Discount Amt. 0.25
Orig. Receipt: 04241129043320160927
9/27/16
<ItemDescription> 0.00 T
<ItemNo> 1 @ 0.25
Item Discount Amt. 0.25
Orig. Receipt: 04241129043320160927
9/27/16
<ItemDescription> 0.00 T
<ItemNo> 1 @ 0.25
Item Discount Amt. 0.25
Orig. Receipt: 04241129043320160927
9/27/16
<ItemDescription> 0.00 T
<ItemNo> 1 @ 0.25
Item Discount Amt. 0.25
Orig. Receipt: 04241129043320160927
9/27/16
<ItemDescription> 0.00 T
<ItemNo> 1 @ 0.25
Item Discount Amt. 0.25
Orig. Receipt: 04241129043320160927
9/27/16
<ItemDescription> 0.00 T
<ItemNo> 1 @ 0.25
Item Discount Amt. 0.25
Orig. Receipt: 04241129043320160927
9/27/16
<ItemDescription> 0.00 T
<ItemNo> 1 @ 0.25
Item Discount Amt. 0.25
Orig. Receipt: 04241129043320160927
9/27/16
<ItemDescription> 0.00 T
<ItemNo> 1 @ 0.25
Item Discount Amt. 0.25
Orig. Receipt: 04241129043320160927
9/27/16
<ItemDescription> (0.22) T
<ItemNo> 1 @ 0.25
Item Discount Amt. 0.03
Orig. Receipt: 04241129043320160927
9/27/16
Total Discount 15.00
Subtotal (135.00)
Total Sales Tax (11.16)
Total (146.16)
Cash (146.16)
Total Tender (146.16)
Change Due 0.00
Customer Copy
__________________________________________
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |