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Incorrect Splitting Of Discount On Return Of Measured Item In ORPOS (Doc ID 2244009.1)

Last updated on MARCH 10, 2019

Applies to:

Oracle Retail Point-of-Service - Version 13.4 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS) , discount is split incorrectly between items when the return transaction contains measured items.

Step to Reproduce :

1. Sell a measured quantity with quantity 600.
2. Apply 10% transaction discount.
3. Complete the transaction
4. Return all the item from sale transaction.

You will see incorrect distribution of discounts as in the screen shot below :

__________________________________________

1/31/17                           12:28 AM
Trans.: 0433                  Store: 04241
Reg.: 129                        Till: 129
Cashier: Applicatio      Sales: Applicatio

                  SALE

Barcode 04241129043320160927
__________________________________________

<ItemDescription>            135.00  T
 <ItemNo>             600 @       0.25
 Trans Discount 10.00%     (15.00)
 Saturday Morning Special

Total Discount              (15.00)

Subtotal                        135.00
Total Sales Tax                  11.14

Total                           146.14

 Cash                          146.14

Total Tender                    146.14

Change Due                        0.00

Number of Items Sold:              600

    YOU SAVED $15.00

              Customer Copy
__________________________________________



1/31/17                           12:36 AM
Trans.: 0434                  Store: 04241
Reg.: 129                        Till: 129
Cashier: Applicatio      Sales: Applicatio

                 RETURN

Barcode 04241129043420160927
__________________________________________

<ItemDescription>                (134.78) T
 <ItemNo>             586 @       0.25
 Item Discount Amt.          0.02
 Saturday Morning Special
 Orig. Receipt: 04241129043320160927
9/27/16

<ItemDescription>                0.00  T
 <ItemNo>               1 @       0.25
 Item Discount Amt.          0.25

 Orig. Receipt: 04241129043320160927
9/27/16

<ItemDescription>                0.00  T
 <ItemNo>               1 @       0.25
 Item Discount Amt.          0.25

 Orig. Receipt: 04241129043320160927
9/27/16

<ItemDescription>                0.00  T
 <ItemNo>               1 @       0.25
 Item Discount Amt.          0.25

 Orig. Receipt: 04241129043320160927
9/27/16

<ItemDescription>                0.00  T
 <ItemNo>               1 @       0.25
 Item Discount Amt.          0.25

 Orig. Receipt: 04241129043320160927
9/27/16

<ItemDescription>                0.00  T
 <ItemNo>               1 @       0.25
 Item Discount Amt.          0.25

 Orig. Receipt: 04241129043320160927
9/27/16

<ItemDescription>                0.00  T
 <ItemNo>               1 @       0.25
 Item Discount Amt.          0.25

 Orig. Receipt: 04241129043320160927
9/27/16

<ItemDescription>                0.00  T
 <ItemNo>               1 @       0.25
 Item Discount Amt.          0.25

 Orig. Receipt: 04241129043320160927
9/27/16

<ItemDescription>                0.00  T
 <ItemNo>               1 @       0.25
 Item Discount Amt.          0.25

 Orig. Receipt: 04241129043320160927
9/27/16

<ItemDescription>                0.00  T
 <ItemNo>               1 @       0.25
 Item Discount Amt.          0.25

 Orig. Receipt: 04241129043320160927
9/27/16

<ItemDescription>                0.00  T
 <ItemNo>               1 @       0.25
 Item Discount Amt.          0.25

 Orig. Receipt: 04241129043320160927
9/27/16

<ItemDescription>                0.00  T
 <ItemNo>               1 @       0.25
 Item Discount Amt.          0.25

 Orig. Receipt: 04241129043320160927
9/27/16

<ItemDescription>                0.00  T
 <ItemNo>               1 @       0.25
 Item Discount Amt.          0.25

 Orig. Receipt: 04241129043320160927
9/27/16

<ItemDescription>                0.00  T
 <ItemNo>               1 @       0.25
 Item Discount Amt.          0.25

 Orig. Receipt: 04241129043320160927
9/27/16

<ItemDescription>               (0.22) T
 <ItemNo>               1 @       0.25
 Item Discount Amt.          0.03

 Orig. Receipt: 04241129043320160927
9/27/16

Total Discount               15.00

Subtotal                       (135.00)
Total Sales Tax                 (11.16)

Total                          (146.16)

 Cash                         (146.16)

Total Tender                   (146.16)

Change Due                        0.00


              Customer Copy
__________________________________________

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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