POS Transactions In SIM Transaction History Lookup Not Populated With The "Reason" Column (Doc ID 2244010.1)

Last updated on MARCH 19, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Store Inventory Management (ORSIM) ,Trans History screen does not populate the reason to distinguish between a sale or return for transactions coming from Oracle Retail Point of Service (ORPOS).

Steps to Reproduce :

1. Complete a sale of an item in POS
2. Return the above item in POS
3. Login to SIM
4. Select Lookups
5. Select Trans History
6. Filter and search for the above transactions

 Notice that the Reason column is empty.

Changes

 

Cause

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