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Incorrect Promotion ID, Promotion Component ID And PromotionComponentDetail ID For Transactions With MultiBuy Promotional Items (Doc ID 2244032.1)

Last updated on MARCH 19, 2017

Applies to:

Oracle Retail Point-of-Service - Version 14.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Point of Service (ORPOS) , when an item is added and deleted from the Sell Item screen and the item is part of an active discount rule, the PromotionCompID , PromotionCompDetID are persisted as 0 , 0 in the TR_MDFR_SLS_RTN_PRC table. The RTlog generated for the transaction fails in RESA with "PROM_COMP_REQ" error.

Steps to Reproduce :


1. Import the following promotion into BO :

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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