Incorrect Promotion ID, Promotion Component ID And PromotionComponentDetail ID For Transactions With MultiBuy Promotional Items
(Doc ID 2244032.1)
Last updated on MARCH 10, 2019
Applies to:
Oracle Retail Point-of-Service - Version 14.0 and laterInformation in this document applies to any platform.
Symptoms
In Oracle Retail Point of Service (ORPOS) , when an item is added and deleted from the Sell Item screen and the item is part of an active discount rule, the PromotionCompID , PromotionCompDetID are persisted as 0 , 0 in the TR_MDFR_SLS_RTN_PRC table. The RTlog generated for the transaction fails in RESA with "PROM_COMP_REQ" error.
Steps to Reproduce :
1. Import the following promotion into BO :
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |