'Severe System Error' Is Received While Saving Notes on a DSD Receipt (Doc ID 2244102.1)

Last updated on JUNE 24, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Retail Store Inventory Management (SIM), 'Severe System Error' is received while saving notes on a direct store delivery (DSD) receipt.

Error from sim.log:


Steps to Reproduce:

1. Shipping/Receiving > DSD Receiving > Create Receipt.
2. Enter the supplier ID > Apply.
3. Click on Notes.
4. Enter any text and click Save.

The following error is received in application:  'Severe System error occured. Please contact System administrator'.

Changes

 

Cause

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