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Error: 'Could not connect to the server' After Upgrading Gateway To 16.2.1.0 (Doc ID 2244122.1)

Last updated on OCTOBER 17, 2018

Applies to:

Primavera Gateway - Version 16.2.1.0 and later
Information in this document applies to any platform.

Symptoms

On Primavera Gateway after upgrading from 16.2.0.0 to 16.2.1.0, it was observed that no connection is available from P6 or Unifier to Gateway at 16.2.1.0. The error thrown is:

Could not connect to the server. Please check the entered URL or the Gateway Server.

The connection credential are correct and the error message in Unifier is very similar. There were no errors after upgrading to 16.2.1.0.

Cause

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In this Document
Symptoms
Cause
Solution


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