Price Change Overlapping With a Promotion Sent From RPM Is Not Updated Correctly in Back Office

(Doc ID 2244492.1)

Last updated on JULY 13, 2017

Applies to:

Oracle Retail Back Office - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

When a price change overlaps with a promotion that is created from Oracle Retail Price Management (RPM), a 'Pricing_import.xml' file is sent to Oracle Retail Backoffice (ORBO) without a change type specified at the item level for PricePromotion. That results in an incorrect price for the item in the Oracle Retail Point-of-Service (ORPOS).

Steps to Reproduce:

1. Import the following PricingExtract.xml into ORBO.

2. In ORPOS, scan item '4322' on 07-Feb-2017 and notice that the price is '50.59' while the expected is'131.25'.

Changes

Cause

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