Incorrect Currency Code for Division Amount Displayed on Financial Transactions Page (Doc ID 2244890.1)

Last updated on MARCH 24, 2017

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.5.0.2.0 against FW v4.3.0.1.0:

ACTUAL BEHAVIOR
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Incorrect Currency Code for Division amount displayed on Financial Transactions page.

When the Financial Transactions are shown in multiple currencies, the Division Amount is not shown in the correct currency.
For TA the Division Amount should always be shown in USD. But it shows the currency from invoicing (that is GBP in this case) where as the amount is the correct (converted to US for corresponding GBP).

EXPECTED BEHAVIOR
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The currency code should be the correct one to avoid any confusion. It should be the one set in Division.

STEPS
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The issue can be reproduced at will with the following steps:
1. Division has base currency code configured as USD.
2. Account has invoice currency configured as GBP (basically different from the one on Division).
3. Create a contract using the account using division set in step #1 and 2.
4. Create an adjustment using the Account and Contract details in step#3.
5. Navigate to the financial transactions associated with the Adjustment.
Notice that Division Amount is not shown in the correct currency. Instead of USD, it is showing GBP. However the amount is correct for both USD and GBP amounts.

BUSINESS IMPACT
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The issue has the following business impact:
It is a minor cosmetic issue as it is only showing incorrect Currency code, the amount shows correctly converted; but it will cause confusion and skepticism for TA so it should be addressed.

Cause

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