My Oracle Support Banner

Approve Button Does Not Work After File Attachment Only After Clicking Somewhere Else in the Web Client Page (Doc ID 2245396.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle Agile Product Collaboration - Version to [Release 9.3]
Information in this document applies to any platform.


On Agile PLM version the Approve button does not work immediately after adding an attachment to a change order. This happens only when using Internet Explorer 11 with Agile PLM Web Client.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

Environment to reproduce:



  1. User opens a Change Order
  2. User clicks on Add button (not choosing drop down list/Files)
  3. Browser for files button
  4. double-click on file to upload
  5. (file upload occurs in background)
  6. (screen refreshes when upload is complete and displays filename in the attachments tab)
  7. User clicks on approve button , nothing happens !
  8. User must click elsewhere first then click the Approve button, in this case it works.
  9. User clicks on Approve and agile continues normally.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.