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Error 'Bad private user name or password. Check the public group ID. Login failed for user (private user name)' When Attempting to Configure the Database Connection (Doc ID 2245707.1)

Last updated on JANUARY 16, 2020

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.4.0.0 to 16.2.18.0 [Release 8.4 to 16.2]
Information in this document applies to any platform.

Symptoms

Attempting to configure the database connection fails with the following error.



The issue can be reproduced at will with the following steps:
1. Run the Database Configuration Wizard.
2. Input database connection information and public user credentials.
3. Process fails on the last screen with the above error.

Changes

 

Cause

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