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Unable To View Child Container Details On Container Inquiry Screen (Doc ID 2245982.1)

Last updated on MARCH 09, 2019

Applies to:

Oracle Retail Warehouse Management System - Version 16.0 to 16.0 [Release 16.0]
Information in this document applies to any platform.

Symptoms

On container inquiry screen, when a child container is scanned, system prompts the user with message "This is a child container. Do you want the master container details instead?" and instead of a Yes/No option, system only displays OK button. This defaults the Master Container ID Details.

Steps To Recreate:
1. Login in hand-held device.
2. Go to option 2 - Container Inquiry
3. Scan/Enter child container (one with master_container_id NOT null in container table) in screen
4. Notice warning alert: "This is a child container. Do you want the master container details instead?" .
5. Issue here - screen displays only 'OK' option instead of YES/NO
6. Press OK, master container details are displayed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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