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Unable to Assign Topic to Work Teams in 'Visible to Work Teams' Dropdown. (Doc ID 2246250.1)

Last updated on NOVEMBER 18, 2019

Applies to:

Oracle Health Sciences Empirica Signal - Version 7.0.0 and later
Information in this document applies to any platform.

Symptoms

Add Topics page: Unable to Assign Topic to Work Teams in 'Visible to Work Teams' Dropdown.
The dropdown list field is blank making it impossible to allow work teams to view the added Topic. 

In this case the issue was isolated to one user. Other users configured with the same work team settings are able to assign work Teams using the 'Visible to Work Teams' dropdown.

To eliminate any client environmental differences, like browser cache or compatibility mode, have the user log onto a colleague's client machine to confirm the issue persists. 

 

Cause

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In this Document
Symptoms
Cause
Solution


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