Refund Request Process Issues Error On Add Of Credit Invoice With Debit Bill Segments (Doc ID 2246334.1)

Last updated on MARCH 21, 2017

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.4.0.1.0 and later
Information in this document applies to any platform.

Goal

Refund request process is issuing when user attempts to add credit invoice with debit bill segments to the request

.There is no way a credit invoice with debit bill segments can be refunded using the refund request process even though the over all bill is credit.
 

Solution

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