ODEE 12.5 Dashboard Occasionally Fails (Doc ID 2246401.1)

Last updated on MARCH 27, 2017

Applies to:

Oracle Documaker - Version 12.5 and later
Information in this document applies to any platform.

Goal

On : 12.5 version, Enterprise Edition the Dashboard occasionally fails.

After review of the logs, it appears the failure is due to the message "JBO-27122: SQL error during statement preparation".

What could be the cause of these errors and how can they be resolved?
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms