'Severe System Error' Is Received While Creating a Transfer Shipment

(Doc ID 2246427.1)

Last updated on APRIL 06, 2017

Applies to:

Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

In Oracle Retail Store Inventory Management (SIM) version 16.0.X, while the user is trying to create a Transfer Shipment, 'Severe System Error' is received and the shipment cannot be created.

Steps To Recreate:

1. Navigate to Shipping/Receiving -> Transfer Shipment -> Create.
2. Choose Destination Type as 'Store' and select a Destination value.
3. Click Apply.

The following Severe Error message is received: 'Severe system error [8] occurred at 3-14-20174:00PM. Please contact system administrator'.

4. Click on Details and notice the below:

Changes

 

Cause

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