Inquiry On PIN_FLD_PENDING_RECV Value Of /billinfo
(Doc ID 2247187.1)
Last updated on AUGUST 20, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
Customer have several account in production that the value of PIN_FLD_PENDING_RECV of /billinfo is not equal to the total amount of all open bills and open payments/adjustments of an account. They would like to know the following:
Question1 :What is the correct computation in calculating the PIN_FLD_PENDING_RECV of /billinfo object?
Question2 :Can PREVIOUS_TOTAL and TOTAL_DUE of /bill object can affect the value of PENDING_RECV?
Question3 :Is it normal to have accounts with different values of PENDING_RECV and total amount of all open bills?
Question4 :What are the possible reasons why these data (PENDING_RECV and total amount of all open bills) are not equal?
Question5 :Is there any opcode that recalculates the field pending_recv?
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