Inquiry On PIN_FLD_PENDING_RECV Value Of /billinfo (Doc ID 2247187.1)

Last updated on MAY 02, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.1.0 and later
Information in this document applies to any platform.

Goal

Customer have several account in production that the value of PIN_FLD_PENDING_RECV of /billinfo is not equal to the total amount of all open bills and open payments/adjustments of an account. They would like to know the following:

  Question1 :What is the correct computation in calculating the PIN_FLD_PENDING_RECV of /billinfo object?
  Question2 :Can PREVIOUS_TOTAL and TOTAL_DUE of /bill object can affect the value of PENDING_RECV?
  Question3 :Is it normal to have accounts with different values of PENDING_RECV and total amount of all open bills?
  Question4 :What are the possible reasons why these data (PENDING_RECV and total amount of all open bills) are not equal?
  Question5 :Is there any opcode that recalculates the field pending_recv?
 

Solution

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