Only Able to Print to Default Printer (Doc ID 2247423.1)

Last updated on AUGUST 02, 2017

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.0.0 to 2.3.0.0.0 [Release 2.3]
Oracle Utilities Network Management System - Version 1.12.0.3 to 1.12.0.3 [Release 1.12]
Oracle Network Management for Utilities - DMS - Version 1.12.0.3 to 1.12.0.3 [Release 1.12]
Oracle Network Management for Utilities - DMS - Version 2.3.0.0.0 to 2.3.0.0.0 [Release 2.3]
Information in this document applies to any platform.

Symptoms

When attempting to print a switch plan, or WorkAgenda Trouble Calls, NMS will always print to the default printer regardless of what you may have selected in the Printer Selection dialog.


The issue can be reproduced at will with the following steps:
1. Login Full Operations with Switching
2. Grab authority
3. Open a switch plan
4. Press the Print button (not the print preview)
5. Uncheck all options but Request and Audit Log
6. Select a printer different than the default
7. Press Print.

It will get sent to the default printer.


Changes

 

Cause

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