Disable System Access Feature is Not Working (Doc ID 2248131.1)

Last updated on MARCH 26, 2017

Applies to:

Oracle Agile PLM Framework - Version 9.3.1.2 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

Users can still access to Agile system even after clicking Disable system access

Expected Behavior

Users to be blocked from accessing to Agile system after clicking Disable system access

Steps to Reproduce

The issue can be reproduced at will with the following steps:

  1. Login to Java Client as admin user
  2. Login to Web Client as user1
  3. Goto Java Client, and goto Settings > User Settings > User Monitor. See admin user and user1 are logged
  4. Click Disable System Access. Check Notify users who have logged in and OK
  5. Go back to User Monitor. See the two users are still logged
  6. Goto Web Client where logged in as user1. See the user can still continue the operation.
  7. Logout from Web Client
  8. Login to Web Client as user1. User can login

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms