When the User Clicks on the Task, a Blank Screen Is Displayed and No Content Is Displayed (Doc ID 2248178.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Agile Product Portfolio Management - Version 9.3.5.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

When the user clicks on the task from Internet Explorer 11, a blank screen is displayed and no content is displayed. It happens intermittently

Expected Behavior

When the user clicks on the task, content is displayed appropriately

Facts

Issue is not reproducible with Firefox and Chrome
Issue still happens even after deleting browser cache
Issue happens for a few users only

Steps

1. Login to Web Client
2. Open Program
3. Click Navigator button
4. From the Navigation pane, click a task

Cause

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