Closing A Transfer Via Tsfclose/Docclose Batch Doubles Cancelled Item Quantities

(Doc ID 2249229.1)

Last updated on APRIL 07, 2017

Applies to:

Oracle Retail Merchandising System - Version 15.0 and later
Information in this document applies to any platform.

Symptoms

While a transfer is closed via tsfclose/docclose batch processes on Retail Merchandising System (RMS), if there are items on the respective transfer with quantities not shipped, the cancelled quantities are doubled.

Steps to recreate:
  1. Create and approve a transfer
  2. Ship the transfer, but leave quantities not shipped
  3. When tsfclose/docclose batches are executed, the quantity that was not shipped and is now cancelled is being doubled.

Cause

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