DISPLAY TEXT MESSAGE ALWAYS INCLUDE THE SCHEMA (Doc ID 2249615.1)

Last updated on MARCH 30, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.5.0.2.0 version, SR - Scripting, Business Process Assistant

ACTUAL BEHAVIOR
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Custom BPA Script is logged twice on IE v11

A custom BPA Script was called to invoke a custom UI Map. Unfortunately the when clicking the buttons on the custom UI Map, the called BPA script was observed to have run itself twice.

This in turn results to no response action when the custom UI Map's button was clicked.

User have tried to remove all the steps on the BPA Script, Schema, and Data Area, and it still have been logged twice.

This issue only occurs on IE V11 and can't be replicated on Mozilla Firefox

EXPECTED BEHAVIOR
-----------------------
Error need show in the IE 11 and Steps needs only invoked once in IE 11.

STEPS TO REPLICATE
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The issue can be reproduced at will with the following steps:

BPA scripts’ steps are invoked twice when using IE v11.
Using Display Text on every interval of the BPA steps, we notice that the display was double for every step.

Firefox 21,31,41,51…
Internet Explorer 21,21,31,31,41,41…

User have a button on which would be calling a BPA script to invoke a UI Map. Unfortunately while using IE, the buttons on the UI Map doesn’t work. Upon investigation we noticed that the logs for the BPA scripts steps were doubled.

Please note that the actual UI Map works as expected on Firefox.

1. In the following testing, an error was supposed to be raised on the UI Map.
Internet Explorer

2. No error was raised. Steps were duplicated.

3. Firefox

4. An error was raised when the complete button was clicked : Steps are only invoked once.

ERROR "Work Date Time field is not supplied".

Cause

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