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Issue With The Audit Program (CIPZADTA) On The CI_CASE_CHAR Table (Doc ID 2249618.1)

Last updated on JUNE 03, 2024

Applies to:

Oracle Utilities Customer Care and Billing - Version and later
Information in this document applies to any platform.


**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

CCB - Oracle Utilities Customer Care and Billing

On CCB v2.

Steps to Replicate:
1. Attach an audit program (CIPZADTA) to the CI_CASE table metadata with CI_AUDIT as audit table.
2. Create a case.
3. Verify that error will be encountered. Below is the log of the error:

In Application logs, getting following exception:

java.lang.reflect.Method.invoke( Error while invoking Program CIPQCASP, com.splwg.ccb.domain.todo.caseManagement.entity.ProgramCIPQCASP
com.splwg.ccb.domain.todo.caseManagement.entity.ProgramCIPQCASP.perform_IA000_PERFORM_ACTION( Exception encountered in executing StringField (
  bytes={43 49 50 51 43 41 53 50 }
  interpreted =CIPQCASP
Caused by: com.splwg.base.api.program.types.MathOverflowException: Numeric Overflow: 1048576. Can't write to Numeric Field: NumberFieldMD (
  byteRange=[30,34] size=5


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