DCS And RMI Registry Server Status: Admin Server Error: Connect Failed [-3] (Doc ID 2249873.1)

Last updated on MARCH 30, 2017

Applies to:

Oracle Insurance Istream - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

On : 6.3.0 version, IStream Document Manager

Following a VM Ware crash, the Livelink Admin Window Service will no longer start


ERROR
-----------------------
Document Conversion Service Status: Admin Server Error: Connect Failed [-3]
RMI Registry Server Status: Admin Server Error: Connect Failed


The file admserv.log contains the following messages:

SERVER: Corrupt active process file.
SERVER: Shared initialization failed



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Users can login and add documents to DM Server
Unable to index/search documents

Cause

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