Error in Communication Channel When Running Inspire Sync: "SOAPFault received from Integration Server. ErrorCode/Category: XIProtocol/WRONG_CARDINALITY ... WSCorIDSOAPHeader is 2; expected number is 1" (Doc ID 2250031.1)

Last updated on MARCH 30, 2017

Applies to:

Primavera Inspire for SAP - Version 7.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to synchronize user search help, the following error occurs in the communication channel.

ERROR
-----------------------
SOAPFault received from Integration Server. ErrorCode/Category: XIProtocol/WRONG_CARDINALITY; Params: {http://www.wilytech.com/}WSCorIDSOAPHeader, 2, 1; AdditionalText: null; ApplicationFaultMessage: null; ErrorStack: Number of XML tag {http://www.wilytech.com/}WSCorIDSOAPHeader is 2; expected number is 1

Cause

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