Objects Archived in Diva Not Visible in DivaDirector - Transcoding Failed Due to Connection Problem to Source Destination (Doc ID 2250110.1)

Last updated on APRIL 14, 2017

Applies to:

Oracle DIVAdirector - Version 5.3 and later
Information in this document applies to any platform.

Symptoms

On : 5.3 version, Web

ACTUAL BEHAVIOR
---------------
Objects that are restored as lowres are not visible in Diva Director

EXPECTED BEHAVIOR
-----------------------
Objects that are restored as lowres should be visible in Diva Director

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to DD through URL
2. Do a search of the object
3. The image is not visible


Cause

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