Getting Errors While Trying to Log into Collaborator Workbench : There Are System Errors. Please Contact Your System Administrator (Doc ID 2250195.1)

Last updated on MARCH 31, 2017

Applies to:

Oracle Demantra Demand Management - Version 12.2.5.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5.1 version, Collaborator Workbench

 

When attempting to log into Demantra web application like Collaborator Workbench or Workflow Manager,
the following error occurs.

ERROR
-----------------------

There are system errors. Please contact your System Administrator


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Collaborator Workbench page.
2. Input the username/password.
3. Get error.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot log into demantra web application.

Cause

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