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ERR_TRANS_ALREADY_OPEN Error During Account Creation in Multi-Schema Setup (Doc ID 2250286.1)

Last updated on OCTOBER 10, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On: BRM 7.5.0.10.0

Scenario :

E Tue Aug 11 04:42:14 2015  dev  cm:8201  cm_child.c(123):5165 1:TEST-LAP:UnknownProgramName:0:[ACTIVE] ExecuteThread: '0' for queue:'weblogic.kernel.Default (self-tuning)':63:1439293337:0
        bad cm_change_dm_connection, new db=2(0.0.0.2), current db=1(0.0.0.1), err=37(PIN_ERR_TRANS_ALREADY_OPEN), errno=11(Resource temporarily unavailable)
E Tue Aug 11 04:42:14 2015  dev  cm:8201  fm_cust_acctinfo.cpp:370 1:TEST-LAP:UnknownProgramName:0:[ACTIVE] ExecuteThread: '0' for queue:'weblogic.kernel.Default (self-tuning)':63:1439293337:0
        fm_cust_acctinfo_build error
        <location=PIN_ERRLOC_FLIST:6 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_TRANS_ALREADY_OPEN:37>
        <field num=PIN_FLD_POID:7,16 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
        <facility=0 msg_id=0 version=0>
E Tue Aug 11 04:42:14 2015  dev  cm:8201  fm_cust_create_acct.c:622 1:TEST-LAP:UnknownProgramName:0:[ACTIVE] ExecuteThread: '0' for queue:'weblogic.kernel.Default (self-tuning)':63:1439293337:0
        fm_cust_create_initacct error
        <location=PIN_ERRLOC_FLIST:6 class=PIN_ERRCLASS_SYSTEM_DETERMINATE:1 errno=PIN_ERR_TRANS_ALREADY_OPEN:37>
        <field num=PIN_FLD_POID:7,16 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
        <facility=0 msg_id=0 version=0>

Cause

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In this Document
Symptoms
Cause
Solution
References


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