My Oracle Support Banner

POS UI Values Getting Lost After Pressing Device Status Screen And Returned To The Original Screen (Doc ID 2250399.1)

Last updated on APRIL 05, 2017

Applies to:

Oracle Retail Point-of-Service - Version 13.3.3 and later
Information in this document applies to any platform.

Symptoms

POS UI values are getting lost after pressing Status link and closing the Device Status screen and returned to the original screen screen.

Steps to reproduce:
1. Login to "POS F3"
2. Press "Customer F7" >> "Find F2" >> "Cust. Info. F4"
3. Enter Customer Search details
4. Click on "Online" link on the Status Region
5. Click "Enter Ok" on the 'Device/Database Status' window
6. Notice that the Customer Search details entered in Step 3 are lost

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.