POS UI Values Getting Lost After Pressing Device Status Screen And Returned To The Original Screen
Last updated on APRIL 05, 2017
Applies to:Oracle Retail Point-of-Service - Version 13.3.3 and later
Information in this document applies to any platform.
POS UI values are getting lost after pressing Status link and closing the Device Status screen and returned to the original screen screen.
Steps to reproduce:
1. Login to "POS F3"
2. Press "Customer F7" >> "Find F2" >> "Cust. Info. F4"
3. Enter Customer Search details
4. Click on "Online" link on the Status Region
5. Click "Enter Ok" on the 'Device/Database Status' window
6. Notice that the Customer Search details entered in Step 3 are lost
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms