8.6.5 GA - Unable To Launch GRC Portal * Application Initialization completed with Error. * (Doc ID 2250458.1)

Last updated on MAY 11, 2017

Applies to:

Oracle Enterprise Governance, Risk, and Compliance Manager - Version 8.6.5 and later
Information in this document applies to any platform.

Symptoms

On : In Application Access Controls Governor (AACG) 8.6.5.1000 version, Installation

AACG is used to report segregation of duties(SOD) in the business applications. The installation is failing with the errors below:

ERROR
-----------------------
t java.lang.Thread.run(Thread.java:722)
2017-03-22 11:32:37,720 ERROR [Thread-38] GrcInitializationService:453 Error occurred during initialization:
java.lang.NullPointerException
at oracle.apps.grc.domain.ontology.ModelQueryOntology.tripleToModelNode(ModelQueryOntology.java:3629)
at oracle.apps.grc.domain.ontology.ModelQueryOntology.literalArgumentNodeToModelNodeList(ModelQueryOntology.java:2604)
at oracle.apps.grc.domain.ontology.ModelQueryOntology.getModelNodes(ModelQueryOntology.java:575)
at oracle.apps.grc.domain.ontology.ModelQueryOntology.populateModelNodes(ModelQueryOntology.java:4226)
at oracle.apps.grc.domain.ontology.OntologyOwlReader.readFile(OntologyOwlReader.java:77)
at oracle.apps.grc.domain.ontology.ModelQueryOntology.setOwl(ModelQueryOntology.java:311)
at oracle.apps.grc.domain.ontology.ModelQueryOntologyUtil.owlToModel(ModelQueryOntologyUtil.java:108)
at oracle.apps.grc.dataservices.dao.impl.spring.control.GrccControlDaoSpr$16.mapRow(GrccControlDaoSpr.java:4193)
at oracle.apps.grc.dataservices.dao.impl.spring.control.GrccControlDaoSpr$16.mapRow(GrccControlDaoSpr.java:4176)
at org.springframework.jdbc.core.RowMapperResultSetExtractor.extractData(RowMapperResultSetExtractor.java:92)
at oracle.apps.grc.dataservices.dao.impl.spring.AbstractDaoSpr$6.doInPreparedStatement(AbstractDaoSpr.java:793)
at org.springframework.jdbc.core.JdbcTemplate.execute(JdbcTemplate.java:591)
at oracle.apps.grc.dataservices.dao.impl.spring.AbstractDaoSpr.query(AbstractDaoSpr.java:770)
at oracle.apps.grc.dataservices.dao.impl.spring.AbstractDaoSpr.queryWithBindVariables(AbstractDaoSpr.java:674)
at oracle.apps.grc.dataservices.dao.impl.spring.control.GrccControlDaoSpr.loadControlModelQuery(GrccControlDaoSpr.java:4174)
at oracle.apps.grc.dataservices.dao.impl.spring.control.GrccControlDaoSpr.upgradeControlBoDsXref(GrccControlDaoSpr.java:1911)
at oracle.apps.grc.appservices.initialization.GrcUpgradeService.upgrade(SourceFile:182)
at oracle.apps.grc.appservices.initialization.GrcInitializationService$a.run(SourceFile:181)
at java.lang.Thread.run(Thread.java:722)
2017-03-22 11:32:37,722 ERROR [Thread-38] GrcInitializationService:456 ********************************************************
2017-03-22 11:32:37,722 ERROR [Thread-38] GrcInitializationService:457 ********************************************************
2017-03-22 11:32:37,723 ERROR [Thread-38] GrcInitializationService:458 * Application Initialization completed with Error. *
2017-03-22 11:32:37,723 ERROR [Thread-38] GrcInitializationService:459 ********************************************************



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install 8.6.5 GA

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access the application.

Cause

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